NDIS Support Coordination that turns your plan into the right supports, the right providers and real progress toward your goals, with a Support Coordinator who knows your story.
Funded by your NDIS plan
Paid from your Capacity Building – Support Coordination budget, with no out-of-pocket cost.
A guide who helps you use your plan well.
NDIS Support Coordination is a capacity building support that helps you put your NDIS plan into action. Your Support Coordinator works with you to understand your funding, find and connect with providers, and coordinate everything so your supports work together toward your goals.
Just as importantly, good Support Coordination builds your skills. Over time you’ll feel more confident choosing providers, managing service agreements and speaking up for what you need. That’s choice and control in practice.
At Support Plan Navigators, you’ll have one dedicated Support Coordinator who gets to know you, your family and your goals, and who is easy to reach when you need them.
“We don’t just find you services. We help you build a support network that lasts.”
Everything your plan needs, in one place.
From your first plan to your next reassessment, here’s how our Support Coordinators help you get the most from your NDIS funding.
Understand your NDIS plan
We walk through your plan, goals and budgets in plain language, so you know exactly what you can use your funding for.
Find the right providers
We research options, share honest pros and cons and connect you with registered and unregistered providers that suit your needs and preferences.
Service agreements & bookings
We help you understand and set up service agreements and service bookings, and make sure the terms work for you.
Keep your budget on track
We monitor how your funding is tracking, so supports don’t run out early and nothing important is left unused.
Connect to the wider system
We link you with mainstream and community services too, including health, mental health, housing, education, employment and transport.
Problem-solving & crisis support
When a provider falls through or life changes suddenly, we act quickly to find solutions and keep your supports in place.
Build your capacity
We coach you to coordinate more of your own supports over time, building skills, confidence and genuine independence.
Plan reassessment reports
We gather evidence of progress and unmet needs, and prepare a clear report to support your next NDIS plan reassessment.
Three levels, tailored to your needs.
The NDIA funds Support Coordination at different levels depending on your circumstances. Your plan will show which level you have.
Support Connection
Short-term help to build your ability to connect with informal, community and funded supports, so you can get the most out of your plan and use it more independently.
- Understanding your plan
- Connecting with providers
- Linking with community activities
- Building confidence to self-manage connections
Not sure which level is in your plan, or whether we can support it? Get in touch and we’ll check your plan with you for free.
Does any of this sound familiar?
Tick anything that feels true for you right now.
From first hello to plan reassessment.
- 1Week one
Introductions & your goals
We meet, get to know you and the people who support you, and read through your NDIS plan together.
- 2Getting set up
Your support action plan
We map your goals to your funding and agree on priorities, timeframes and the kinds of providers you’re looking for.
- 3Connecting
Choosing providers
We shortlist options, arrange meet-and-greets and help with service agreements, so you can choose with confidence.
- 4Ongoing
Coordinating & checking in
We keep your supports working together, track your budget and step in quickly when something isn’t working.
- 5Looking ahead
Plan reassessment ready
We gather progress notes and evidence, and help you prepare for your next plan meeting so your new plan reflects your needs.
The NDIS is changing. We’ll keep you informed.
The NDIS is going through a period of reform, including changes to planning and to how participants will be supported to navigate the Scheme in future. These changes are being introduced in stages. We follow announcements from the NDIA closely and will explain what any change means for you, in plain language, before it affects your supports.
Common questions about Support Coordination.
A Support Coordinator helps you understand and use your NDIS plan. They connect you with providers and community services, help with service agreements, monitor your budget, help resolve problems and build your ability to manage your own supports over time.
Connecting Plans to Possibilities.
Ready to make your NDIS plan work harder for you?
Have a question about your NDIS plan, or ready to get started? Have a free, no-pressure chat with our team. We’ll listen first, then explain your options in plain language.